Terms and Conditions
introduction
Welcome to HIM Technology d.o.o. ("HIM Technology", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your use of our website at https://www.him-technology.com (the "Website") and the services we provide as an authorized regional representative for industrial equipment manufacturers.
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.
About Our Services
HIM Technology is an authorized regional representative for select European and global manufacturers of industrial equipment serving the pharmaceutical, nutraceutical, cosmetic, food, and municipal sectors across the Western Balkans region.
We provide:
We do not manufacture equipment ourselves. All equipment sales, warranties, and technical specifications are subject to the terms and conditions of the respective manufacturer.
Use of Website
You may use this Website for lawful purposes only, including:
You may not:
Intellectual Property
The content on this Website, including text, graphics, logos, images, and software, is owned by HIM Technology d.o.o. or licensed from our partner manufacturers. All rights are reserved.
Logos, trademarks, product images, and technical documentation from our partner manufacturers (Fredlab, Luperini Group, Aranow, Tecnomaco, Micronics/Cleanova) remain the property of their respective owners. These materials are displayed with permission for informational purposes only.
We grant you a limited, non-exclusive, non-transferable license to access and use the Website for its intended purpose. This license does not include the right to download, copy, or redistribute content for commercial purposes.
Information Accuracy and Disclaimer
While we strive to ensure that information on our Website is accurate and up-to-date, we make no warranties or representations regarding:
All equipment specifications, performance data, and technical information are provided by our partner manufacturers. HIM Technology is not responsible for inaccuracies in manufacturer-supplied information.
Information on this Website is for general informational purposes only and does not constitute professional engineering, technical, or regulatory advice. Always consult with qualified professionals for your specific project requirements.
Equipment Procurement
HIM Technology acts as an authorized regional representative connecting clients with manufacturers. We do not sell equipment directly from our own inventory.
Quotations provided through our Website or by our team are preliminary estimates. Final pricing, terms, delivery schedules, and warranties are determined through formal agreements between you and the equipment manufacturer.
Equipment availability, lead times, and technical capabilities are subject to manufacturer confirmation. We cannot guarantee that any specific equipment will be available for your project timeline.
Limitation of Liability
To the fullest extent permitted by Serbian law:
HIM Technology d.o.o. shall not be liable for:
Our total liability for any claims related to the Website shall not exceed the amount you paid to HIM Technology in the six months preceding the claim (or €100 if no payments were made).
Third-Party Links
Our Website may contain links to third-party websites, including manufacturer websites and technical resources. We do not control these external sites and are not responsible for their content, privacy practices, or terms of use. Accessing third-party links is at your own risk.
Contact Forms and Communications
When you submit a contact form or inquiry through our Website, you agree that:
We aim to respond to inquiries within 2-3 business days. Response times may vary depending on the complexity of your request and manufacturer availability.
Information submitted through contact forms is handled in accordance with our Privacy Policy. We do not sell or share your contact information with third parties for marketing purposes.
Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes acceptance of the modified Terms.
We will update the "Last Updated" date at the top of this page when changes are made.
Modifications to Website
We reserve the right to:
Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of Serbia. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts in Novi Sad, Serbia.
Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and HIM Technology d.o.o. regarding your use of the Website.
Contact Information
If you have questions about these Terms and Conditions, please contact us: Him Technology d.o.o., Novosadski Put 172G, Novi Sad, Serbia, Email: office@him-technology.com.